Airtel Fiber Customer Care: How & Where To Contact Them (2023)

Airtel Fiber Customer Care: How & Where To Contact Them (1)

Airtel Fiber Services stands a class apart from most telecom operators. One of its biggest strengths is its customer-oriented support system. This telecom operator, Bharti Airtel, ensures that their customers are treated well and that all telecom related queries/complaints are handled smoothly to the utmost satisfaction of an Airtel subscriber. Today, let us take a look at how to contact Airtel Fiber customer care and which issues are most commonly escalated.

There are several methods to contact the Airtel Fiber customer care team. You can contact them through call or mail. You can also go and visit their physical location if required.

In case the above-mentioned methods do not satisfy a your complaints or queries, the Airtel fiber team has set up an option for Grievance Addressal and escalation of the persisting issue.

Here is a list of the ways to contact the Airtel Fiber Customer care team:

  1. Get Quick Help Through Airtel Thanks App
  2. Contact Airtel Fiber Customer Care Over Phone
  3. Get in Touch With Airtel Fiber Customer Care Office
  4. How To Get Quick Help Through Airtel Thanks App
  5. Grievance Addressal and escalation

How To Get Quick Help Through Airtel Thanks App

If you want quick help with any of your Airtel Fiber queries, all you have to do is download the Airtel Thanks app from the Google Play store. Once you download the App, you can enter your credentials and register your complaints.

How To Contact Airtel Xstream Fiber Customer Care Over Phone

You can also contact Airtel Fiber Customer care over the phone and speak to a customer care executive to resolve your problem.

Here is the Airtel Xstream Fiber Customer Care Number:

Airtel Fiber Customer Care No:
How To Contact Airtel Fiber Customer CareWhere To Contact
Airtel Fiber Customer Care NumberDIAL 121 from your Landline Number

Airtel has taken measures to ensure that its customer care teams are approachable to people in each locality. Hence, they have begun regional customer care centres which offer extensive services to local Airtel customers.

Here is the list of the Regional Airtel Customer care numbers:

Airtel Fiber Customer Care Regional Numbers
RegionLocal Customer Care Number
Madhya Pradesh & Chhattisgarh(0755) 4444121
Uttar Pradesh(0522) 4444121
Karnataka(080) 44444121
Andhra Pradesh & Telangana(040) 44444121
Mumbai(022) 44444121
Maharashtra(020) 44444121
Himachal Pradesh(0172) 4444121
Assam(033) 44444121
Jammu & Kashmir(191) 4444121
Bihar & Jharkhand(033) 44444121
WB(033) 44444121
Delhi(011) 44444121
Tamil Nadu(044) 44444121
Kerala(0484) 4444121
North East(033) 44444121
Haryana(0124) 4444121
Gujarat(079) 44444121
Rajasthan(0141) 4444121
Orissa(033) 44444121
Punjab(0172) 4444121

How To Get in Touch With Airtel Fiber Customer Care Office

Airtel Fiber customers have an option to get into direct contact with the office-bearers. You can find the address of the Airtel Headquarters given below for your reference.

Here is the contact information you need for Airtel Fiber:

Airtel Fiber Customer Care Office
How To Contact Airtel Fiber OfficeWhere To Contact
Physical AddressTower A, Plot No-16,

Udyog Vihar Industrial Area Phase 4,

Gurugram, Haryana - 122015

Email Address[emailprotected]

How To Proceed With Airtel Fiber Grievance Addressal and escalation

You can proceed to approach the Grievance addressal team to get more clarification of your Airtel Queries.

In the table below we highlight a list of ways to escalate your queries or complaints:

  1. Nodal Team

    The Airtel Nodal Team works from Monday to Friday (9:30 am to 6:30 pm). You can approach them for the resolution of all your queries that have not been resolved at the first point of customer contact. In case you have issues to clear, please approach the Nodal team with the grievance details. Please remember to carry your complaint reference number to make things easier.

    Here is the detailed contact list of the Airtel Nodal Team:

    Airtel Fiber Customer Care Nodal Offices
    CirclePhone No.Office Address
    Chennai9952434865Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church Road, Mylapore Chennai 600004
    AP and Telangana9959334865Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016
    Assam9957134865Bharti Airtel Limited, Bharti House, Six-mile Khanapara, Guwahati - 781022
    Haryana9996034865Bharti Airtel Limited, Plot No 41 & 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala, state- Haryana
    Kerala9995834865Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn, Maradu P O Kochi, 682304, Kerala
    Orissa9937449253Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
    Maharashtra and Goa9987234865Bharti Airtel Limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge Park, Kharadi, Pune- 110014
    Mumbai9987234865Bharti Airtel Limited, 7th Floor, Interface Building No 7, Mindspace, Link Road, Malad West, Mumbai - 400064, Maharashtra
    Tamil Nadu9952434865Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church Road, Mylapore Chennai 600004
    UP East9935334865Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
    UP West and Uttarakhand9897534865Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh
    Kolkata9831234865Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
    Bihar and Jharkhand9934334865Bharti Airtel Limited, Plot no 18, Patliputra Industrial Area, Patna 800013, Bihar, India
    Delhi NCR9818334865Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015
    Gujarat7490034865Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
    Himachal Pradesh9805034865Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
    Jammu and Kashmir9797334865Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
    Karnataka9972534865Bharti Airtel Limited, No 55, Divya Shree Towers, Bannerghatta Road Bangalore - 560029
    MP and Chattisgarh9893134865Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore, Madhya Pradesh
    North East9612034865Bharti Hexacom Limited, Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003
    West Bengal9831234865Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
    Punjab9878434865Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101
    Rajasthan9928034865Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan
  2. Appellate Authority

    You can also escalate your complaint resolution with the Airtel Appellate Authority officers. They work from Monday to Friday (9:30 am to 6:30 pm). You can file your complaint with them and wait for a reply within 39 days of filing. If you don’t want to go in person, you can also post or email them your complaint.

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What Can Airtel XStream Fiber Customer Care Help You With?

Airtel Customer Care can help you resolve all your issues related to your broadband connection. We have compiled the main issues faced by Airtel Fiber customers.

Take a look at the list of all the major queries with solutions that Airtel Fiber customers will find useful:

1. How To Buy A New Airtel Fiber Connection?

It is quite easy to get a new Airtel Fiber connection. You just have to follow a few simple procedures to get your Airtel Sim and fiber connection.

Here are the steps you have to follow to get a new Airtel fiber connection:

  1. Use your Airtel Log in Credentials and enter the Airtel Broadband website
  2. You will find a list of Airtel internet plans
  3. You can select the best internet plan that you require
  4. Fill out the form and submit
  5. Your new broadband connection will be installed at your preferred address.

2. Which Is Better- The Airtel Fiber Internet Or A Dongle?

Airtel Broadband Internet provides a better user experience than any available dongle. The dongle has to be connected to your laptop or desktop. However, with optic fiber technology, Airtel fiber makes it easy for multiple devices access to your internet connection.

3. When Will The Airtel Fiber Speed Be Confirmed?

The speed of Airtel fiber internet depends on your exact location and so it can be confirmed only before the installation process.

4. How To Check Airtel Fiber Broadband Usage?

You will find the steps to check your Airtel Fiber usage mentioned below:

  1. Log into your Airtel Thanks App using your registered mobile number
  2. Enter your account
  3. You will find your Airtel fiber Broadband usage there.

What Are The Benefits of Airtel Fiber Customer Care?

The Airtel Fiber Customer care team makes sure that their subscribers are happy and satisfied.

There are many benefits of the Airtel Customer Care Team including:

  1. Boosts Customer Loyalty
  2. 24*7 attentive service
  3. Builds strong relationships with customers
  4. Innovative, patient and solutions-orientated staff
  5. Empowers customers to choose the best plans

Airtel Fiber Customer Care FAQS

How much time does it take for the Airtel fiber connection to be active?

Once you submit your Airtel Fiber Connection, it will take 48 hours to get activated.

What is the price of the Airtel Fiber router?

Airtel Xstream Fiber router is free of cost. This is irrespective of any Airtel fiber plan that you choose.

How can I change my existing Airtel fiber plan?

You have the option to change your Airtel Fiber plan in the AirtelThanks app.

Airtel Fiber Customer Care: How & Where To Contact Them (2)

Prerna Mahtani

Prerna has been working with Selectra for over two years and is perfect for this job as she harbors a love for the Indian Media & Entertainment Industry. She also likes to keep herself up-to-date with all the recent changes and upgrades in the Telecom Industry in India.

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